PRIVACY POLICY & SERVICE TERMS

1. Information We Collect

We may collect information when you:
• Request cleaning services.
• Fill out contact forms.
• Submit job applications or resumes.
• Communicate with our team.

This information may include: • First and last name.
• Phone number.
• Email address.
• Service address.
• Employment-related information.

2. Use of Information

The information collected is used solely to:
• Contact clients and respond to inquiries.
• Schedule and manage cleaning services.
• Evaluate candidates for employment opportunities.
• Improve service quality and customer experience.

PureWorks does not sell or share personal information with third parties for marketing purposes.

3. Privacy and Confidentiality

All information received through our website is treated with strict confidentiality.
We are committed to:
• Protecting personal data from clients and applicants.
• Using information only for service-related or hiring purposes.
• Implementing reasonable digital security measures.

4. Cancellation Policy

Clients must provide at least 30 days’ notice to cancel or reschedule recurring services.
Cancellations made with less than 24 hours’ notice may incur a charge equivalent to one full month of service.

5. Supplies and Equipment

• The Company will provide eco-friendly cleaning products and equipment unless otherwise agreed.
• Clients must inform the Company of any allergies or sensitivities.

6. Property Access

• The Client agrees to provide safe and reasonable access to the property at the scheduled time.

7. Liability

The Company is insured and will perform services with due care and professionalism.
PureWorks is not responsible for:
• Pre-existing damage.
• Items not properly stored.
• Normal wear and tear.

8. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website.